PT Telmark Integrasi Indonesia will use their expertise on Business Process Outsourcing (BPO) and take over your non-core business for you, so you do not need to worry about it and focus on what you need to by delivering the services that focuses on the operation management and target performance achievement.
Category of software that covers a broad set of applications designed to help businesses
Internet Protocol (VoIP) technology and streaming media service based on SIP
Contracting of non-primary business activities and functions to a third-party provider
Human Resources
Developing people
Technology Resources
Advancing Technology
Supporting Facilities
Provide Utility
Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice.
Get data of total calls, Average answer speed and others data to help you improve the business
Get data of agents , Inbound billings, total calls, missed calls and others to help you improve the business.
Data reports for call performance , ticket performance and productivity
Choose the right dialling method to prioritise contacts according to any kind of freely defined criteria. This allows you to achieve an optimal adress usage.
Telmark has features to personal your own call ID that will help build trust in your call.
Tools to call numbers immediately, rather than writing down, copy pasting or otherwise saving the number for later use
Playing a message to the callee while the caller continues to hear ringing. It can provide additional information such as the source or purpose of the call to the callee before the call begins.
Currently, PT Telmark Integrasi Indonesia has been trusted to manage clients from different market sector such as:
Telmark will help you to increase your competitive advantages with our comprehensive solutions. Let's talk.
Rukan Citta Graha Unit 2C
Jl. Panjang No. 26, RT.6/RW.1, Kedoya Sel., Kb. Jeruk, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11520
021-503 000 50
sales@telmark.co.id