Expertise on Business Process Outsourcing (BPO)

PT Telmark Integrasi Indonesia will use their expertise on Business Process Outsourcing (BPO) and take over your non-core business for you, so you do not need to worry about it and focus on what you need to by delivering the services that focuses on the operation management and target performance achievement.

CRM

Category of software that covers a broad set of applications designed to help businesses

SIP Trunk

Internet Protocol (VoIP) technology and streaming media service based on SIP

BPO

Contracting of non-primary business activities and functions to a third-party provider

Contact Center as a Services

TELEMARKETING

Conversion
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Database
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Sales Target

TELECOLLECTION

Historical
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Schedule Call
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Success Rate

We offer the most advance and updating system for your business processes.

Our Services

Human Resources

Developing people

Provide solution to the management of your entire staff regardless of any job description to create a productive culture.

Technology Resources

Advancing Technology

Provide technical support, resources, and services to help everyone work smarter, faster, and safer.

Supporting Facilities

Provide Utility

Provide you with the needed resources to help you bring down operating costs to improve your bottom line.

Features

IVR System

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice.

Dashboard

Get data of total calls, Average answer speed and others data to help you improve the business

Agent Monitor

Get data of agents , Inbound billings, total calls, missed calls and others to help you improve the business.

Reporting

Data reports for call performance , ticket performance and productivity

Our Customer

Currently, PT Telmark Integrasi Indonesia has been trusted to manage clients from different market sector such as:


Akulaku
BCA
Ada Kami
Pusat Gadai
Gojek
Crowdo
Asetku
Mekari

Learn more about how we can help empowering your business.

Telmark will help you to increase your competitive advantages with our comprehensive solutions. Let's talk.

Contact Us

Location

Rukan Citta Graha Unit 2C

Jl. Panjang No. 26, RT.6/RW.1, Kedoya Sel., Kb. Jeruk, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11520

Contact

021-503 000 50
sales@telmark.co.id